Frequently Asked Questions

Yes — World Cup Hub operates under a Curacao eGaming license, which is standard for internationally-focused sportsbooks. The license requires regular audits of payout percentages andRNG systems for casino products. You can verify our license number at the bottom of any page.

World Cup Hub provides deposit limits, loss limits, session timers, and self-exclusion options ranging from 24 hours to permanent. These can be set in your account settings under Responsible Gaming. All limits are immediately enforced and cannot be removed without a cooling-off period.

Most verifications complete within 24 hours after you upload a government-issued ID and proof of address. If additional review is needed, it may extend to 48-72 hours. Withdrawals are blocked until KYC (Know Your Customer) documents are approved.

If a match is postponed before kickoff and not played within 48 hours, all bets are void and stakes returned. For matches abandoned after kickoff, bets stand on the official result if played to completion, otherwise bets are void unless settlement is already determined.

World Cup Hub accepts Visa, Mastercard, Skrill, Neteller, Paysafecard, and direct bank transfer. Cryptocurrency deposits (BTC, ETH, USDT) are also supported with no minimum. Withdrawals to e-wallets process within 24 hours; card and bank transfers take 3-5 business days.

Yes — cash-out is available on most pre-match and in-play World Cup bets. The cash-out value adjusts in real time based on match events and odds movements. Full cash-out or partial cash-out options are presented in your bet slip during eligible matches.